Six-point-nine inches of glass is a lot to protect, and the iPhone 16 Pro Max is the iPhone that slips out of pockets and off car mounts. If yours took a hit, bring it to our shop on West 35th Street near Penn Station. We'll tell you the price before we start, and most repairs take under an hour. Booking an appointment is the best way to get taken care of right away.
Six-point-nine inches of glass is a lot of surface to crack. Shattered screens, ghost touches, dead zones and flickering are all repairs we handle, and most screen repairs take under an hour. We'll tell you the price before we start.
The Pro Max has the biggest battery Apple puts in an iPhone, so a drop in battery life stands out. If it holds at 80% overnight, that's usually Optimized Battery Charging doing its job. If it dies quickly or shuts off with charge left, we'll test it.
A phone this size gets pulled out of pockets, bags and car mounts a dozen times a day, and the USB-C port takes the abuse. If the cable feels loose, charging is slow, or it only works at an angle, bring it in. We clean the port first and replace it only if it's worn.
If your Pro Max won't turn on, sits on the Apple logo, or took a swim, the trouble is often on the board. We were the first shop in NYC to offer board-level iPhone repair. Ask about data recovery too.
When your phone breaks, you don’t want it fixed tomorrow—you need it fixed today.
Oem Quality Parts in stock to make sure your repair comes out looking perfect.
If 10+ years in business wasn’t enough of a reason to trust us, we also provide a warranty with most repairs.
You get what you pay for. Do not trust your phone with the least expensive shop, our pricing coincides with the quality of parts and experience.
Our team members have vast knowledge and experience fixing various problems of different types of gadgets and devices.
In the case where your electronics are non salvageable we do offer other services such as data recovery.
Owners reported this on the Pro Max soon after launch, and restarting the phone helped only for a while. Update to the latest iOS first, since much of it traced back to software. If it still crashes, or one lens is black, we’ll test each camera and tell you whether it’s hardware.
Optimized Battery Charging holds the phone at 80% for a while, especially overnight, and then finishes the charge before you usually unplug. That’s normal. If it stops at 80% at odd times with the feature turned off, or the percentage jumps around, the battery may be wearing out and we can test it.
A bigger display has more room for a dead zone. Dead spots and ghost touches after a fall usually mean the display or its connection took the hit. If it started without a drop, update iOS and check for a loose or case-pressing edge first. We’ll test the touch layer before recommending a repair.
Speed depends on the adapter. A low-power brick will charge it slowly no matter what. If it’s still slow with a good adapter and cable, or it only charges at an angle, the USB-C port may be clogged with lint or worn out. We’ll clean it first, then test the charging circuit if needed.
Yes, and sooner than later. A cracked lens cover can cause glare, flare spots and soft focus, and it lets dust in behind the glass. Bring it in and we’ll check what’s damaged. Sometimes it’s just the cover, and sometimes the camera module behind it.
Hold the buttons to force a restart first, and keep it plugged in. If it’s stuck in a loop, don’t wipe it. Bring it in and we can look at whether it’s software or something on the board, and we’ll try to protect your data before anything is erased.
The proximity sensor near the top of the screen turns the display off when you hold the phone to your ear. A thick screen protector that covers the sensor, or smudges, are common causes. If the problem stays after cleaning and removing the protector, the sensor or the screen assembly may need repair.
